Shipping policy
Tracking numbers will be uploaded to your orders on-time and will show the proper data with zero delays however we may experience delivery delays due to the reduced air freight operations. Packages may take up to 8 days USA 15 outside USA to arrive in your destination countries due to the limited amount of air routes at this time.
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If you just received a shipment notification, please allow 4 working days for the tracking information to update.
All items offered on www.borntovibe.com are made-to-order in our facility in New Jersey. This means that when you place your order, we print that item/s just for you, one at a time for the best quality!
All shipments are sent by UPS or DHL, FedEx. The order will be sent to the address you enter at the checkout. The shipping country is chosen at checkout. All prices, currencies, VAT, delivery times and delivery charges will be adjusted depending on the country you would like your items shipped to. We will dispatch the approved orders as quickly as possible and in the order that they have been received. You will receive a tracking link along with your shipment confirmation when your package leaves our warehouse.
WHERE ARE YOU LOCATED AND WHERE DO YOU SHIP FROM?
Most of our items are shipped from our facility in New Jersey
SHIPPING FEE
| Location | Shipping Cost |
|
United States |
$4.99 |
|
Hawaii & Puerto Rico & Rhode Island |
$4.99 |
| Canada | $4.99 |
| Australia & New Zealand | $4.99 |
| Other Location* | $9.99 |
DO YOU PROVIDE TRACKING INFORMATION?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 4 business days, please contact us.
MY TRACKING SAYS “NO INFORMATION AVAILABLE AT THE MOMENT”.
For some shipping companies, it takes 3 business days for the tracking information to update on the system. If your order was placed more than 4 business days ago and there is still no information on your tracking number, please contact us.
As of July 1, 2021, the European Union (EU) will remove the Value Added Tax (VAT) exemption for low-value imported goods (i.e. all goods with a value of up to €22*). As a result, all commercial imports into the EU will be subject to VAT and require a Formal Customs Declaration. Therefore, kindly be informed if your shipping address is located in the EU area:
1. VAT to EU countries is charged in advance
2. Declare prices usually much lower than the actual price that you bought so that VAT can be the lowest as possible. In case you’re called to make clearance and asked for purchasing invoices by customs (which rarely happens), kindly contact us in advance.
If you have any questions or comments, please do not hesitate to contact us through:
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